技术支持

遇到问题或有建议?请发邮件到 support@teelab.golf,写明手机型号、iOS 版本和 App 版本(在「设置 → 关于」里),我们会尽快回复。

常见问题

怎么记录成绩?

练完后在「今天」页点「练完了,记录成绩」,填写每一站成功的球数。每一站都达到业余标准就算通过;都达到职业标准就是完美。

评估没通过怎么办?

App 会按没达标的站,自动安排对应训练的补练。补练通过后,再重做这次评估。

能不能跳过某几天?

可以。在「课程」页点进任意一天,选择「从这一天开始」。跳过的天保持未完成,之后可以回来补;主题需要 6 天全部通过才算完成。

动作要点和我的推杆不一样?

到「设置 → 我的装备」里修改惯用手、推杆类型和握法,动作要点和动画会按你的选择显示。

换手机怎么迁移数据?

旧手机上在「设置 → 数据 → 导出全部数据」生成备份文件,传到新手机后,在「设置 → 数据 → 从备份恢复」中选择该文件。用 iPhone 整机备份恢复新手机时,数据也会一起迁移。

节拍器锁屏后不响?

请确认手机没有开启静音模式,并检查音量。节拍器支持锁屏后继续播放。

收不到练习提醒?

请在 iOS「设置 → 通知 → 推杆训练课」中允许通知,并在 App 的「设置 → 练习提醒」中打开提醒。


Support

Have a problem or a suggestion? Email support@teelab.golf with your iPhone model, iOS version, and app version (Settings → About). We'll get back to you as soon as we can.

FAQ

How do I log my results?

After practicing, tap "Done practicing? Log your results" on the Today tab and enter how many balls you made at each station. Meet the amateur standard at every station to pass; meet the Tour standard at every station for a Perfect.

What happens if I don't pass a checkpoint or week test?

The app schedules make-up drills for the stations you missed. Once you pass them, retake the test.

Can I skip days?

Yes. Open any day on the Course tab and choose "Start from this day". Skipped days stay incomplete so you can come back later; a week is complete only when all 6 days are passed.

The technique tips don't match my putter.

Go to Settings → My Gear and set your handedness, putter type, and grip. Tips and animations update to match.

How do I move my data to a new iPhone?

On your old phone, go to Settings → Data → Export All Data. Send the file to your new phone, then use Settings → Data → Restore from Backup. Restoring a new iPhone from a full device backup also brings your data along.

The metronome stops when the screen locks.

Make sure Silent Mode is off and the volume is up. The metronome keeps playing when the screen is locked.

I don't get practice reminders.

Allow notifications in iOS Settings → Notifications → PuttLab, and turn on reminders in the app under Settings → Practice Reminders.